As of July 8, 2020 The Carver County Community Development Agency ‘s (“CDA”) website is intended for use by the general public as a convenient way to access information and services provided by the CDA. However, in the course of providing our users information and services certain personal information may be collected. Your privacy and trust are important to us. This Privacy Policy explains how CDA (collectively, “we” or “us” or “our”) collect, handle, store and protect personal information about you in the context of our services, users of our online services, and others to whom we expressly provide that this Privacy Policy will apply (collectively, “you” or “your”). Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our website in any way, such as browsing or interacting with the website, you acknowledge that you have read, understood and agree to be bound by the terms and conditions set forth in this Privacy Policy and the Terms and Conditions of Use. Your acknowledgement includes your consent and agreement to the manner of collection and use of information, including the use of personal information (described below). If you do not agree with this Privacy Policy and the Terms and Conditions of Use, you may not use this website. This policy applies to individuals who contact us, visit our website, or interact with us through e-mail or through our website. It does not apply to information which we may collect through any other means, including on any other website operated by any third party, or to any information collected by any third party.
THE PERSONAL INFORMATION WE COLLECT
We may collect and maintain different types of personal information of the individuals with whom we interact. This includes personally identifying information that you voluntarily provide to us, such as your name, street address, email address, and phone number. If you are an applicant or resident in one of our facilities, we may also collect your employer information, income, credit card information, bank account information and routing numbers, date of birth, gender, age, marital status, user name and password (if you choose to become a registered user of our products and services), emergency contact information, , information about your vehicles including license plate numbers, and other information either desirable or necessary to provide quality services, and other personal information, including by using the “Contact Us” or “Share on” portion of our website or by corresponding with one of our representatives via email. If you email us a question or request, we may use your email address to process your request and respond to your question. As a general rule, we collect personal information directly from you. In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions) or rely on the permission you have given to the third party.
HOW WE COLLECT AND USE PERSONAL INFORMATION
We collect personal information from you to enable us to manage, maintain, and develop our services and operations, including:
• to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the information and services that have been requested;
• to be able to review the information resources and services that we provide to you so that we may work to improve our information resources and services;
• to administer or otherwise carry out our obligations in relation to any agreement you have with us;
• to protect us against error, breach of contract, negligence, fraud, theft, illegal activity and damage to our goods and property;
• to alert you to updated information resources and other services from us, or third-parties, or to forward materials to you, where you have consented to receive such information;
• to complete a transaction or service requested by you;
• to respond to inquiries or requests submitted by you;
• to ensure the website is relevant to your needs;
• to help us create and publish content most relevant to you;
• to enable us to comply with applicable law or regulatory requirements; and
• any other reasonable purpose to which you consent. Your personal information may be used and disclosed:
• as permitted or required by applicable law or regulatory requirements;
• to comply with valid legal processes such as search warrants, subpoenas or court orders;
• as part of our regular reporting activities;
• to protect our rights and property;
• where the personal information is publicly available; or
• for any additional purposes for which we have obtained your consent.
We may use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf. For example, we may share your personal information from time to time with our third party information technology and data processing service providers in order to maintain and service our website. Additionally, we may share your personal information with our third party payment processor. We do not sell your personal information. We may disclose personal information to third parties to assist us in performing our services, including payment processing for any applicable fees associated with an event or transaction. These third parties have access to the information you submit only to perform these tasks on our behalf. We may also share aggregated or anonymized information that does not directly identify you.
WEBSITE USE INFORMATION
When you visit our website, we may automatically collect website use information, such as information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. We use this information only to monitor our website’s performance and improve our website’s content and structure. You will remain anonymous to us unless you provide us with your identity. Like many websites, we use “cookies” and other technologies such as pixel tags and web beacons for a variety of purposes to improve your visits to our website. Cookies are pieces of information that a website transfers to the hard drive on your computer for record-keeping purposes. These cookies will allow the website to remember important information that will make your use of the website more convenient. For example, we track the total number of visitors to our website on an anonymous aggregate basis. We also use cookies so that we remember you when you return to our website. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Pixel tags enable us to send email messages in a format users can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to our customers. Web beacons allow us to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third-party. Web beacons allow us to count users who have visited certain pages and to generate statistics about how our website is used.
CONSENT AND OPT-OUT
It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time. Typically, we will seek your consent at the time that we collect your personal information. In certain circumstances, your consent may be obtained after collection but prior to our use or disclosure of your personal information. If we plan to use or disclose your personal information for a purpose not previously identified (either in this Privacy Policy or separately), we will endeavor to advise you of that purpose before such use or disclosure. As described above, we may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements. From time to time, we communicate via email with users who request information or subscribe to our email mailing lists. For example, we may use your email address to confirm a request you have made, to send you information about changes to our services, and to send notices and other disclosures as required by law. If you do not wish to receive email communications from us, you may change or withdraw your consent at any time. For emails, the opt-out choice may be exercised by ticking or unticking the appropriate box if such checkbox is available at the points where personally identifiable information is collected or by contacting us. You also may opt-out of receiving emails by clicking on the “unsubscribe” link within the text of the email. Further, you hereby confirm consent to receiving a confirmatory message in response to your STOP request. Message and data rates may apply.
ACCESS AND CORRECTION OF PERSONAL INFORMATION
You can review any personal information we collect about you. You may recommend changes to your personal information you believe in error by submitting a written request that credibly shows the error. If you believe that your personal information is being used for a purpose other than what was intended when submitted, you may contact us. In all cases, we will take reasonable steps to verify your identity before granting access or making corrections. See Contact Information section.
PUBLIC DISCLOSURE
In the State of Minnesota, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by State government. At the same time, there are exceptions to the public's right to access public records that serve various needs including the privacy of individuals. Exceptions are provided by both State and Federal laws. All information collected at this website becomes public records that may be subject to inspection and copying by the public, unless an exemption in law exists. Minnesota Rules, Department of Administration Chapter 1205 defines Minnesota's Data Practices Act. In the event of a conflict between the Data Practices Act and the Public Records Act or other law governing the disclosure of records, the Public Records Act or other applicable law will control.
LINKS TO OTHER WEBSITES
Our website offers links to other websites that may be subject to less stringent privacy standards. If you visit one of these linked websites, you are then subject to the privacy policies and other policies of such website and are no longer protected by our policies. We are not responsible for, or able to monitor or control, the policies and practices of other companies, including with respect to their collection, use or disclosure or your personal information. You should review the privacy policies of these websites before providing them with personal information.
SECURITY
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. Once we receive your transmission, we make reasonable efforts to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the website or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the website. We may post a notice on our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances.
PRIVACY POLICY REGARDING CHILDREN
We do not intend our website to collect personal information from minor children. We urge parents to regularly monitor and supervise their children’s on-line activities. The collection of personal information requested from or volunteered by children on-line or by email will be treated the same as information given by an adult and may be subject to public access. Minors have the right to request that parental access to private data be denied (See Minnesota Rules 1205.0500).
BY ACCESSING OR USING THE WEBSITE, YOU DECLARE YOU ARE OF LEGAL AGE TO AGREE TO THIS PRIVACY POLICY OR, IF YOU ARE NOT OF LEGAL AGE, THAT YOU HAVE OBTAINED PARENTAL/LEGAL GUARDIAN CONSENT TO DO SO.
CHANGES TO THIS PRIVACY POLICY
From time to time, we may revise this Privacy Policy as well as the Terms and Conditions of Use. Any revisions made will be posted within the Privacy Policy or Terms and Conditions of Use, as applicable, on the website and will take effect immediately after they are posted unless otherwise noted. Collection and use of information from that point forward will be subject to the revised terms. If you do not agree with any revision to this Privacy Policy or Terms and Conditions of Use, you must stop using and accessing the website. Your continued access or use of the website after any such revisions are posted will constitute your acceptance of these changes. You should review the Privacy Policy and Terms and Conditions of Use from time to time for any changes. This Privacy Policy was last updated on July 8, 2020.
GOVERNING LAW / VENUE
Unless otherwise noted in this Privacy Policy, this Privacy Policy and Terms and Conditions of Use shall be governed by the laws of the State of Minnesota and by the federal laws of the United States, excluding their conflicts of laws provisions.
CONTACT INFORMATION
To ask questions or provided any comments about this Privacy Policy or our privacy practices, you may also call us at 952-448-7715 (Mon-Fri, 8 am – 5 pm CST) or email us at [email protected]. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you.